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Improving your team

It's very easy to start on your own team development path.


For instant on-screen feedback just for you, go to:

Instant team snapshot

Or, if you want to set up a review with your colleagues, go to:

Full team review


Team development is all about discussing your strengths and weaknesses as a team, and how you want to improve, in a structured, open and constructive way. At the end of the discussion you agree actions that will improve your work together, allocate responsibility for making sure those actions happen, and set deadlines for reviewing your progress. You can then repeat the cycle by using the team review on a twice-yearly basis. Before you know it, it will become automatic to take stock quickly and effectively of how you are working together and slotting improvements into place. Remember these improvements are not just about end results, but also about how rewarding and professionally fulfilling you are all finding working in the team - these issues need to be discussed too.

Structure your team discussion

Agree actions, responsibilties and timelines

You have several options:

  • Our speedy on-screen "Instant team snapshot" gives you starters for the conversation
  • A straightforward "Let's talk" discussion with an open agenda
  • Our comprehensive online "Full team review" where all team members can give their views and your assessment is bench-marked against other teams in a ten page report. You can ask for stakeholder views too.

They're all described below.

To make sure your training sessions go well, agree some team ground rules at your first training session together. It doesn't take long, and will set you up well for the future.

You can also ask team members to look at our pages on listening well and speaking constructively in meetings. They are quick, but useful, preparation for your team ground rules session.

With those as a foundation, you are ready to train yourselves as a high performance - high fulfilment team.

Take me to:

Agreeing team ground rules

Listening well

Speaking constructively

Quick Tip

Instant team snapshot

(15 minutes)

You will find a structured list of questions for your team in our instant team snapshot "How good is your team?". Answer just eight 'tick-box' questions and get an instant on-screen snapshot of the team and suggestions for training exercises tailor-made for the team. This is particularly helpful for a team leader or coach to get some quick ideas for how to kick-off a team development session.

Take me to:

"How good is your team?"

Training Exercises

Let's talk

(30 minutes)

You can simply set aside some time to talk together about the way you are working. This is about the ‘how’ we are working as a team rather than the details of the day job. You may find people have such a lot they want to say that you don’t need an agenda to get people talking. On the other hand, people may have such a lot to say that an agenda is actually helpful to focus the discussion.

At some stage you will want to cover at least the following topics:

  • Are we clear what we are trying to achieve together as a team?
  • Do you put enough emphasis on what your customers want?
  • Do we communicate with others in an optimistic and confident way?
  • How good are we at influencing people outside the team (our stakeholders)
  • Are we clear about everyone’s roles and responsibilities?
  • Do we resolve any disagreements well?
  • Do we thank and support each other enough?
  • Does the team manage performance as a team?
  • Are you constantly trying to innovate?

Full team review

(1.5 hours)

To set up your full team review, go to:

Full team review

This is the best and most comprehensive way of preparing for a team development session. The review can be set up in a few seconds and the online confidential questionnaire takes just 5 – 10 minutes for each team member to complete. The review covers all the key aspects of effective teamwork, and has space for people to add anonymous comments, and make suggestions for team development. A downloadable report is generated online and can be emailed, printed off or used on-screen for your development session. You can see a sample team report here.

Responses are anonymous and confidential. Your team’s scores are automatically shown benchmarked against our research database and suggestions given for your team’s development.

You can choose between three types of team review:

  • a simple review you do yourself. This review can be used, for example, by a team coach or team leader to generate useful ideas for a team development session.
  • a review where team members take part and their views are collected into a single report. This is the most popular format, and a good basis for a team discussion on priorities and action for team development.
  • a review where you can invite stakeholder views as well as the views of team members. Team member and stakeholder responses are grouped separately in the report so the team can compare their own views with the view from outside.

All types have a place for people to comment anonymously, as well as scoring the team on a series of questions covering the whole of the Teams and Leadership framework.

The reports show scores for the team benchmarked against our team database, and have links to suggested team development exercises. The exercises are tailored to the profile of your team. If you have asked for stakeholders to be included, their scores are shown separately so that you can compare their ratings with the team's own ratings.

Because of their confidential nature you need to be logged in first to set up a review. If you are logged in now, just click set up a review right now. Alternatively, just login or register first at the top right of this page.